Building User Guide (BUG)

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What it entails?

A building user guide (BUG) should help building users and facility managers access, understand and operate the building efficiently and in accordance with the original design intent.

Typically, a BUG should include the following:

  • Overview of the building and its environmental strategy
  • Building services overview and access to controls
  • Provision of, and access to, shared facilities
  • Safety and emergency information or instructions
  • Building-related operational procedures specific to building type or operation
  • Building-related incident reporting and feedback arrangements
  • Provision of, and access to, transportation facilities
  • Provision of and access to local amenities
  • Links, references, and relevant contact details
  • Pre-arrival information for visitors
  • Refit, refurbishment and maintenance arrangements or considerations
  • Building related training information or links

BREEAM & Part L

There is 1 credit available in the Man 04 issue of BREEAM for producing a BUG, and this credit is also required to achieve a minimum project rating of “Excellent” under BREEAM 2014 and “Very Good” under BREEAM 2018.

Another difference between BREEAM 2014 and 2018 is that; for the former only one BUG has to be produced and for the latter two BUG’s have to be produced, one for building occupiers and the other for facility managers.

Part L regulations also have a requirement that a Home User Guide (HUG) should be produced and handed over to the occupants before they move in. This should contain non-technical advice on how to operate and maintain the home in a healthy and energy efficient manner.